Traits of Leadership


One of the activities I volunteer for helps with young people learn real world tools and leadership.  This is all done under the guise of having fun and organizational structure, but is much more intentional than that.  It is a quality that so many need and, in many instances, do not possess.

Just because a person is in a position of leadership, does not necessarily mean they have it.  I have had managers in the past who were leaders by title.  However, when it came to it, they did not have the actual qualities of leadership.

So what are the qualities of a true leader?

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Attitude Is A Business’s Lifeblood

Hyman's Seafood CompanyI recently took a trip to Charleston, SC and ate at the great restaurant Hyman’s Seafood near the market.  While eating there, I noticed these little cards with life tips and mottos.  I could not help but be impacted, personally and professionally, about one of the quotes on these cards. 

Fast forward about three weeks.  As I was getting ready to write this blog and thinking all morning about what to write about, I saw the magnet that I picked up from Hyman’s.  It is from Charles R. Swindoll, a writer and clergman.

“The longer I live, the more I realize the impact of attitude on life. Attitude, to me, is more important than facts. It is more important than the past, the education, the money, than circumstances, than failure, than successes, than what other people think or say or do. It is more important than appearance, giftedness or skill. It will make or break a company… a church… a home. The remarkable thing is we have a choice everyday regarding the attitude we will embrace for that day. We cannot change our past… we cannot change the fact that people will act in a certain way. We cannot change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude. I am convinced that life is 10% what happens to me and 90% of how I react to it. And so it is with you… we are in charge of our Attitudes.” 

Business AttitudeAttitude is so important in how you live your life.  Having the ‘glass half empty or half full” affects the day-to-day decisions in your life.  As Charles Swindoll mentioned, it is more important than education or circumstance.  It will make a company successful or fail.  A positive attitude gets you the new client or sale. 

How are you instilling a positive mental attitude in your business and those that work around you? 

–J. Nolfo helps companies understand their customers though a variety of market research strategies.  He has over ten years of experience of market research for strategic planning purposes.  He is the Director of Research at Rhino Market Research.  He shares his thoughts about market research and business concepts with his blog “Pensare…Understanding Market Research in Business“.  If you would like to discuss this blog or how J. can help you understand your customers, email him at

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